Iridium Satellite Phone Service Plans

How to check prepaid balance and expiry on an Iridium Satellite Phone

 – Place a call to the Short Code 2888. (This is a free call)

 – You will hear an automated announcement with your account information.

 – Alternatively, you may send a blank SMS to 2888, to receive an SMS reply with your account information.

How to check prepaid balance and expiry on an IsatPhone Pro

 – To check you balance dial *106# and then press the green key. (This is a free call)

 – You will hear an automated announcement with your account information.

How to check prepaid balance and expiry on a Thuraya Satellite Phone

 – Make sure device is in Satellite Mode. 

 – Place a call to the Short Code 151.  (This is a free call)

 – You will hear an automated announcement with your account information.

SatPhoneStore Online Balance Check

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If you do not have access to your satellite phone, CLICK HERE to receive an email with your prepaid balance.  

(Only available to SatPhoneStore Iridium and IsatPhone Pro prepaid subscribers) # Note this option can be added in our website it contains form from which we can get lead if someone visit }

Airtime minutes refer to the minutes you have available to talk on the phone. Different types of airtime minutes depend on the day of the week, the time of day, and the person you’re calling

Obtain the PUK code

1.   Contact us by phone, email, or live chat to request your PUK code.
2.   Have your Iridium phone number ready as the PUK code is specific to your Iridium phone number

• Wi-Fi calling – Switch your phone to enable Wi-Fi calling so it doesn’t utilize the cellular network.
• Use a femtocell or microcell – A microcell is a source of cell signal that when connected to a router it works with broadband internet and boosts signal into a few rooms of your home. Your phone will be using the internet instead of the network, but will only work with one cell carrier.
• Update your phone – Make sure your phone is up to date so it’s functioning as optimally as possible. Go to “settings” to install the necessary updates.
• Switch carriers – If you’re always struggling with a dead zone, your carrier may not have a cell tower that’s close and you may need to consider switching to a carrier that has better service in your area. Especially if you work from home and your home happens to be in a carrier’s dead zone.

•       Try a mobile hotspot – Turn your phone into a portable Wi-Fi connection by using the hotspot functionality. You can connect other cellular devices to this connection as well.

Iridium is a global satellite communications company, providing access to reliable voice and data services anywhere on Eart

The average annual price for iridium in 2020 was 2,550 U.S. dollars per troy ounce. The price of iridium dramatically increased in March.

• Make sure you have installed your SIM card in the GO!.
• Power on your GO!.
• Pair your PC or smart device to the GO! WIFI network.  
• Open the Iridium GO! application on your smart device.
• Log in using the default username “guest” and password “guest”.
• Once logged in select “Settings.”
• In Settings select “Message.”
• Enter the following Service Center number: 00881662900005.
• Select “save” once number has been entered.
• If “Save” is not highlighted in blue touch anywhere on the empty screen below and “Save” should turn blue allowing you to save number

If the PIN-code of an Iridium SIM is entered incorrectly three times in a row, the Iridium phone will automatically block the SIM card.

To unblock the SIM-card, turn on the phone, enter **05* and press the green button. When prompted, enter the eight-digit PUK1 code and press the green button. You will be offered to set up your new PIN-code.

The PUK1 code is usually supplied with your SIM-card upon purchase or activation. If you don’t know or can’t locate the PUK1 code, please contact the service provider of your SIM-card.

If incorrect PUK1 code is used 10 times, the SIM-card will be permanently blocked and require replacement.

1. Contact us by phone, email, or live chat to request your PUK code.
2.   Have your Iridium phone number ready as the PUK code is specific to your Iridium phone number